Refund policy

Return & Refund Policy

We value our customers and aim to provide the best shopping experience. If you are not fully satisfied with your purchase, we’re here to help.

Returns

  • Products can be returned within 7 days of delivery.

  • Item must be unused, in original condition, and with original packaging.

  • Damaged, used, or altered items are not eligible for return.

Non-Returnable Items

  • Personal care items

  • Sale or discounted products

  • Items damaged due to misuse

Refunds

  • Once your return is received and inspected, we will notify you.

  • Approved refunds will be processed within 5–7 working days.

  • Refund will be issued via bank transfer or store credit (Cash on Delivery orders are refunded as store credit).

Exchange

  • Exchanges are available only for defective or wrong items delivered.

  • Customer must contact us within 48 hours of receiving the order.

Shipping Costs

  • Return shipping costs are borne by the customer, except in case of damaged or incorrect items.

Contact Us

For return or refund requests, please contact us with your order number and product details.